“Beyond The Chair” (Part 1 of 2): “Why Your Practice Is Not Consistently Growing & Feeling Like Your Constantly 1 Step Forward & 2 Steps Back”

Welcome to our series, “Beyond The Chair”. We discuss issues facing the modern small practice owner, and how to stay competitive in your market. Our discussion this week focuses on marketing your practice. This week, here’s what you’ll learn: The real, profit-driven definition of marketing (and why most doctors get it wrong!) Why you’re frustrated with marketing that rarely works or at… Read More »

“Beyond The Chair” (Part 1 of 3): “How To Stop Corporate Dentistry From Stealing Your Market Share! (even if they’re not in your neighborhood yet)”

Welcome to Week 1 of our new series, “Beyond The Chair”. We discuss issues facing today’s dental practice owner, and how to stay competitive in your market. Our discussion this week focuses on how to beat Corporate Dentistry (even if they’re not in your neighborhood yet) at its own game and remain competitive in your market. This week, here’s what you’ll learn:… Read More »

The Easiest Way To Build A Big Practice Of Loyal Patients

Guest Post By Dr. David Moffet, The Ultimate Patient Experience By the time this blog hits the newsstands the second US Presidential debate will have been run, done, and won. I’m writing this now, pre-debate. With a smile on my face. Because as I was out on my morning walk this morning I was in two minds as to whether… Read More »

The Need For Improvement Must Always Be A Constant

Guest Post By Dr. David Moffet, The Ultimate Patient Experience *** “One of the major reasons that businesses do not implement change into their customer service systems is their belief that the cost of change will be greater than the cost of making no changes. Which is false science. And illogical. But it is a belief trotted out time and… Read More »

“Beyond The Chair” (Part 2 of 3): “Learn What The Big Players (who attract the most Implant cases) Are Doing, And How You Can Get Those Patients To Choose You As Their “Go-to” Dentist!”

Welcome to this week’s episode of “Beyond The Chair”, where we discuss issues facing today’s dental practice owner, and how to stay competitive in your market. Our discussion this week focuses on how to Beat ClearChoice and the Other Slick Selling Dentists In Your Area! This week (part 2 of 3), here’s what you’ll learn: Why ClearChoice and other big… Read More »

“Beyond The Chair” (Part 1 of 3): “The Rules Of Implant Dentistry Have Changed…Learn How To Get ALL Implant Patients In Your Town To Call YOUR OFFICE FIRST!”

Welcome to this week’s episode of “Beyond The Chair”, where discuss issues facing today’s dental practice owner, and how to stay competitive in your market. Our discussion this week focuses on how to Attract More Pre-Qualified Implant Patients. This week (part 1 of 3), here’s what you’ll learn: A bulletproof strategy to attract a flood of implant patients each and… Read More »

How Dentists Can Successfully Target Millennials (without offending them permanently!)

Majority of dentists want to shake their head and dismiss this LARGE demographic and FUTURE patients of dentistry, and I say…you better embrace them because they’re extremely loyal, and will determine your future success as a practice. The Millennial Generation (as controversial as it is) brings with it the opportunity to attract an entirely new crowd of Pay, Stay, and Refer… Read More »

Are You A Dentist Or A Salesperson?

Guest Post By Dr. David Moffet, The Ultimate Patient Experience *** I often hear dentists say to me: “I’m a Dentist. Not a Sales Person.” Which is an interesting thing to say. When you are owning and running a Dental Office. Or working in a Dental Office that has an owner. Because unless you are a charity, and you are… Read More »

Only Offer This When You Make Appointment Times And Watch The Difference

Guest Post by Jayne Bandy, Founder of Dental Phone Excellence *** I was online reading a post on a Dental Front Office social media page. The dilemma was the patient who cannot make their mind up when they are given an appointment time. My answer is if this is happening then *you* are making it happen and not your patient. Do… Read More »

Four Critical Questions You Must Always Ask A New Patient On The Phone

Guest Post by Jayne Bandy, Founder of Dental Phone Excellence *** There are a thousand questions to ask a New Patient on the phone but we need to ask the ones that make the difference. Asking the following four questions on the New Patient call will make the difference. “Do you mind if I ask you a few questions first so… Read More »